Hiring a Diverse Workforce
Hiring a diverse workforce includes people with intellectual and developmental disabilities (I/DD)! I know that you have probably seen people with I/DD bagging groceries and cleaning, but did you know that people with developmental disabilities, like you and I, have a broad range of skills and interests? I know folks who have been hired and become integral and reliable employees in positions like medical records clerk, data entry, cashiers, prep cooks, care providers and stocking supplies!
Most businesses have tasks that are complex yet systematic in nature. These are the tasks that slow your employees down, seem to pile up over time and are essential. They hold back your employees from doing the technical function of their position and tend also to be high turnover work. If you are interested in decreasing your turnover and increasing your work systems efficiencies, consider hiring someone with I/DD to focus on those complex and systematic tasks! Yes, I said increase your efficiencies! How does that work?
Consider Jessica, a mail clerk at Columbine Health Systems who has been employed for 5 years. She takes the mail from the management building, delivers and picks up mail throughout the Columbine campus. How has that increased the Return on Investment for Columbine Health Systems? Prior to Jessica, each of the building administrators would walk over the management building, touch base with employees in the management building and walk back taking them out of their building for 30 minutes and away from their primary tasks. Jessica has sped up the mail communication and has allowed building managers to focus on providing great customer service and attend happenings within their building. How about another example? Tom has worked at Columbine Health Systems as a Medical Record Clerk for 3 years. The way Tom’s mind works, enables him to be fantastic at his job. His position requires him to sort through a mass of medical paperwork and file them in a maze of very specific places. Accuracy is essential! Because of Tom’s “disAbility”, not in spite of his “disAbility”, he is extraordinarily detail oriented and has made the medical records department more efficient. When Tom began his position, he was an unpaid intern. The medical records staff quickly realized, with the amount of work he was producing, they could not afford to let him leave. So they hired him!
“Jessica’s job as the Mail Clerk at Columbine Health Systems plays an integral role to the daily function of the company however, her fun personality and positive attitude is that much more indispensable to those who she comes into contact with each day. Her sunny disposition is absolutely contagious!”
Columbine Health Systems
I have heard many times from employers, “I have tried that before and it did not work.” In response to this statement, Yvonne Myers stated “I have had some nurses that didn’t work out, I still hire nurses!” This speaks to the individuality of people. It’s of utmost importance to make sure you have the right individual in the right position! That’s the same for ALL of your employees, including people with ID/DD. There ARE exceptions you should know about! There are additional resources offered when hiring people with ID/DD! You can ask for a person to do a working interview. Imagine that! You can try someone out before you hire! Don’t you wish you could do that before hiring ALL of your employees? (Workman’s compensation is covered by a State Agency). You also have access to employment consultants or job coaches, who can assist with creating any accommodations that are necessary for the employee to be successful. Employment Consultants go through your training process with the employee and as the employee is learning their position, the employment consultant will make sure the employee is performing the job to the expectations of the employer. As the employee becomes proficient, the coach fades over time. If you need support when the job tasks change or new tasks need to be added, the job coach is just a phone call way.
Why is this important? 85% of people with I/DD are NOT employed. Not for lack of skill, but for lack of opportunity!
Food for thought: According to a study done by Gary N. Siperstein about business consumers.
- 92% of consumers favor businesses that hire individuals with disabilities.
- 87% of consumers prefer to give their business to companies that hire individuals with disabilities.
Increase your return on investment and business efficiencies! Support social sustainability! Build customer loyalty!
For more information: Please contact your local Division of Vocational Rehabilitation Office
Fort Collins/Loveland: 970.223.9823